Privacy Policy

Book of Dead is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our online casino services. We maintain transparency about our data practices.

By creating an account or using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully to understand how your personal data is handled.

We collect several types of information to provide and improve our services:

• Account Information: When you register, we collect your name, email address, date of birth, phone number, and residential address for identity verification and account management.
• Financial Information: Payment details including credit card information, bank account details, and transaction history for deposits and withdrawals.
• Identity Verification: Government-issued identification documents, utility bills, and other documents required for Know Your Customer (KYC) compliance.
• Gaming Activity: Records of your gameplay, betting patterns, game preferences, and session duration to enhance your experience and support responsible gambling.
• Technical Data: IP address, browser type, device information, operating system, and website usage patterns collected through cookies and similar technologies.
• Communication Records: Correspondence with our customer support team, including live chat transcripts and email exchanges.

Book of Dead uses your personal information for legitimate purposes. We process your data to create and maintain your account, verify your identity in compliance with anti-money laundering regulations, and process financial transactions securely.

Your gaming activity helps us provide personalized recommendations, detect suspicious behavior, and implement responsible gambling measures. We use technical data to improve website performance, troubleshoot issues, and strengthen security.

Communication records allow us to provide customer support and resolve any issues you may encounter. We may also use your information to send important account notifications, promotional offers (with your consent), and updates about our services.

We process your personal data based on several legal grounds under applicable data protection laws. Contract performance allows us to provide gaming services, process payments, and maintain your account as agreed in our terms of service.

Legal compliance requires us to verify your identity, maintain transaction records, and report suspicious activities to regulatory authorities. Our legitimate interests include fraud prevention, security monitoring, website optimization, and providing customer support.

Where required, we obtain your explicit consent for marketing communications and non-essential cookies. You can withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Book of Dead shares your information only when necessary and appropriate. We work with trusted third-party service providers including payment processors, identity verification services, and technical support providers who assist in delivering our services.

We may disclose information to regulatory authorities, law enforcement agencies, or courts when legally required or to comply with licensing obligations. This includes reporting suspicious transactions or responding to valid legal requests.

In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption protocols, secure socket layer (SSL) technology, and regular security audits.

Access to personal data is restricted to authorized personnel who require it for their job functions. We maintain strict access controls, conduct background checks on employees handling sensitive data, and provide regular security training.

While we work to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

You have several rights regarding your personal data. You can access your account information at any time through your player dashboard and request copies of data we hold about you.

You may request corrections to inaccurate information, object to certain processing activities, or request data portability where technically feasible. In some circumstances, you can request deletion of your data, though we may need to retain certain information for legal compliance.

To exercise these rights, contact our customer support team. We will respond to valid requests within the timeframes required by applicable law, typically within 30 days.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. Essential cookies enable core functionality like account login and payment processing.

Analytics cookies help us understand website usage patterns and identify areas for improvement. Marketing cookies allow us to display relevant advertisements and measure campaign effectiveness.

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may limit website functionality.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Account information is typically maintained while your account remains active and for a reasonable period afterward.

Financial records and identity verification documents are retained for at least five years after account closure to comply with regulatory requirements. Gaming activity records may be kept for shorter periods unless required for investigations or legal proceedings.

Book of Dead may transfer your data to countries outside your jurisdiction for processing and storage. When we transfer data internationally, we put appropriate safeguards in place through adequacy decisions, standard contractual clauses, or other approved mechanisms.

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If we discover that we have collected data from someone under 18, we will delete it immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or prominent website notices. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact our customer support team through live chat, email, or the contact form on our website. We are committed to addressing your concerns promptly and transparently.